Manager of Exclusive Merchant Sales Support Unit

Job Location:

  • Head Office, Phnom Penh

Main Duties and Responsibilities:

  • Lead and manage the Commercial Merchant Sales Support Unit to achieve merchant acquisition, transaction, CASA, and fee-based income targets.
  • Develop and implement sales strategies, merchant partnership programs, and promotional campaigns to drive business growth.
  • Manage relationships with key, strategic, and exclusive merchants to maximize business opportunities and retention.
  • Monitor merchant portfolio performance, transaction trends, and sales results, and implement improvement initiatives.
  • Support branches and sales teams in achieving merchant and transaction-related business objectives.
  • Coordinate with Marketing, Operations, IT, and other relevant departments to ensure successful implementation of merchant initiatives.
  • Establish sales guidelines and action plans to increase merchant transactions and adoption of KB PRASAC payment solutions.
  • Prepare and present performance reports, business insights, and recommendations to management.
  • Ensure compliance with internal policies, procedures, and regulatory requirements.
  • Perform other tasks assigned by management.

Key Selection Criteria and Qualification:​

  • Bachelor’s/Master’s degree in Banking, Finance, Business Administration, related field.
  • Minimum 5-10 years sales experience in banking or financial institution
  • Very good knowledge and job experience of banking services for at least 5 years
  • History of strong achievement of sales performance
  • Good communication and strong understanding of customer behavior
  • Very good communication skills and ability to work in a team spirit.
  • Good at English speaking, writing and listening
  • Computer literacy, including Word, Excel, Power Point, Internet, Khmer typing and English.
  • Strong analytical, problem-solving, and negotiation skills.
  • Good personal characteristics, including soft, friendly, and good communication skills, and the ability to work in a team spirit.
  • Be able to work independently and collaboratively in a fast-paced environment.
  • High personal integrity, morality, and able to work under pressure.
  • Willingness to frequently travel to the wide branch network offices.

Interested candidates are requested to fill Employment Application Form and attach the relevant documents including 4X6 photos (01 sheet), family book, birth certificate, National ID card and other diplomas (photocopies only) to the Head Office in Phnom Penh, located at № 212, St. 271, Toul Tumpung 2, Chamkarmorn, Phnom Penh or by E-mail: recruitment@kbprasacbank.com.kh to Apply.

Note: For more information, please contact via phone: 023 962 062 / 081 233 697. Only shortlisted candidates will be contacted via phone for writing test or interview.