Job Location:
- Head Office, Phnom Penh
Main Duties and Responsibilities:
- Build and lead to growth KB PRASAC’s Card base through existing and new Card User, partnership, identifying the growth sectors and renewing the existing relationships.
- Implement and follow the guidelines on how to keep Card User loyalty with KB PRASAC
- Cooperate with related departments to support direct marketing activities of the branches
- Analyze the needs of the Card Users needs
- Develop business plan, promotional strategy and activities so as to attract and grow new client relationship
- Monitor Card transactions/Card active-inactive and support strategies
- Perform trainings and refreshment courses to commercial branch staff whenever it is necessary
- Monitor the results of the sales activities of the branch staff on Card Service
- Develop and communicate adequate on Card sales strategy for the client related staff
- Produce guidelines on how to find new Card User to use KB PRASAC’s CASA, deposit and fee-based services
- Giving the advice to improvement the selling strategy to achieve the sales target to all branch level
- Ensure that selling guideline are implemented promptly by the related staff and branch level
- Perform other tasks assigned by management.
Key Selection Criteria and Qualification:
- Bachelor’s/Master’s degree in Banking, Finance, Business Administration, Information Technology, or a related field.
- Minimum 5 years of experience in card operations, card support, or electronic payment systems, with at least 3-5 years in a supervisory/managerial role.
- Strong understanding of card operations, including credit, debit, and prepaid card products.
- Familiarity with fraud detection, risk management, and dispute resolution (chargeback/representment process).
- Knowledge of payment systems, settlement processes, and transaction monitoring
- High personal integrity, morality and prudence and maintain confidentiality with sensitive customer and internal information
- Ability to perform training to staff within the branch network system
- Enthusiastic and committed approach with a track record of building strong, trusted base relationship with colleagues at all levels
- Good at English speaking, writing and listening
- Computer literacy, including Word, Excel, Power Point, Internet, Khmer typing and English.
- Willingness to frequently travel to the wide branch network offices.
Interested candidates are requested to fill Employment Application Form and attach the relevant documents including 4X6 photos (01 sheet), family book, birth certificate, National ID card and other diplomas (photocopies only) to the Head Office in Phnom Penh, located at № 212, St. 271, Toul Tumpung 2, Chamkarmorn, Phnom Penh or by E-mail: recruitment@kbprasacbank.com.kh or Scan QR code to Apply.
Note: For more information, please contact via phone: 023 962 062 / 081 233 697. Only shortlisted candidates will be contacted via phone for writing test or interview.