Manager of E-Payment Settlement & Dispute Unit

Job Location:

  • Head Office, Phnom Penh

Main Duties and Responsibilities:

  • Design flow, implement, and manages processes of settlement, dispute resolution and clearing all card payment include internal and external parties such as Cambodia Share Switch (CSS), VISA Card, MasterCard,…etc.
  • Manage and create manual documentation and procedures of settlement, dispute resolution and clearing house for all digital transactions.
  • Ensure all settlement, disputes resolution, clearing and billing process are conducted under the necessary control.
  • Ensure card operation complaint to each card payment scheme regulations.
  • Oversees the posting and analyze of settlements data for monthly, quarterly, annual reporting and closeting procedures.
  • Perform participants the testing and walk-through session with development/ testing team and test case review.
  • Working with external gateways and payment scheme.

Key Selection Criteria and Qualification:​

  • Educational background in IT/MIS at BSc degree or related fields.
  • 2-3 years of experiences as a E-Payment of Settlement & Dispute or relevant role.
  • Experience and understanding of methodologies of reconciliation, settlement, dispute resolution and clearing house.
  • Understanding each card payment scheme product, rule and policy.
  • Excellent numerical skills and understanding of accounting standards, recording and reporting.
  • Proactive and good team work and customer services.
  • Excellent organizational and leadership abilities.
  • Good communication skills and corporate with other parties.
  • Strong knowledge in English.
  • Willing to work under pressure.
  • Good behavior, committed and disciplined.

Interested candidates are requested to fill Employment Application Form and attach the relevant documents including 4X6 photos (01 sheet), family book, birth certificate, National ID card and other diplomas (photocopies only) to the Head Office in Phnom Penh, located at № 212, St. 271, Toul Tumpung 2, Chamkarmorn, Phnom Penh or by E-mail: or Scan QR code to Apply.

Note: For more information, please contact via phone: 023 962 062 / 010 739 690. Only shortlisted candidates will be contacted via phone for writing test or interview.