Senior E-Payment Settlement & Dispute Officer

Job Location:

  • Head Office, Phnom Penh

Main Duties and Responsibilities:

  • Handle operation of reconciliation, settlement and clearing of ATM, card payment scheme, cardholder, and merchant.
  • Handle dispute and resolution of cardholder and merchant effectively and timely.
  • Ensure all settlement, disputes resolution, clearing is conducted under the necessary control.
  • Ensure card operation compliant to card payment scheme rule, procedure, and policy.
  • Ensure the applicable accounting standards and maintains a controlled process environment in order to accuracy in recording and reporting.
  • Oversees the posting and analyze of settlements data for monthly, quarterly, annual reporting and closing procedures.
  • Perform participants the testing and walk-through session with development, testing team and test case review.
  • Working with external gateways and card payment scheme.

Key Selection Criteria and Qualification:​

  • Educational background in IT/MIS at BSc degree or related fields.
  • 2-3 years of experiences as a E-Payment of Settlement & Dispute or relevant role
  • Experience and understanding of methodologies of reconciliation, settlement, dispute resolution and clearing house.
  • Excellent numerical skills and understanding of accounting standards, recording and reporting.
  • Proactive and good team work and customer services
  • Excellent organizational and leadership abilities
  • Good communication skills and corporate with other parties.
  • Strong knowledge in English.
  • Willing to work under pressure.
  • Ability on problem solving and good communication skills.
  • Good behavior, committed and disciplined.

Interested candidates are requested to fill Employment Application Form and attach the relevant documents including 4X6 photos (01 sheet), family book, birth certificate, National ID card and other diplomas (photocopies only) to the Head Office in Phnom Penh, located at № 212, St. 271, Toul Tumpung 2, Chamkarmorn, Phnom Penh or by E-mail: or Scan QR code to Apply.

Note: For more information, please contact via phone: 023 962 062 / 010 739 690. Only shortlisted candidates will be contacted via phone for writing test or interview.