Job Location:
- Head Office, Phnom Penh
Main Duties and Responsibilities:
- Check and verify merchant requests, and update information from branches into the Merchant Management System in a timely and effective manner, ensuring accuracy
- Ensure all merchant data verified are accurate in order to record and report to manager and related team.
- Provide support for all branch operations related to the Merchant Management System assist with disputes and provide sustainable solutions.
- Control and follow up on KHQR Material printing for all branches, ensure that all material types are printed and fully demand to branches and clients.
- Improvement of Merchant Services which is cost-saving, faster, easy, and aims to minimize operational issues or mistakes
- Design and update documentation and training materials to improve the Merchant Service training program.
- Perform other tasks assigned by management.
Key Selection Criteria and Qualification:
- Bachelor ‘s degree in IT, Computer Science or related fields.
- 2-3 years of working experiences as a customer service and related fields.
- 1 year of working experience in banking or financial services industry.
- To be proactive and good team work
- Good understanding about bank system.
- Good at English speaking, writing and listening
- Computer literacy, including Word, Excel, Power Point, Internet, Khmer typing and English.
- High level of professionalism and discretion, responsibility, accountability, and commitment.
- Strong analytical, problem-solving, and negotiation skills.
- Good personal characteristic, including soft, friendly and good communication skills and ability to work in a team spirit.
- Willingness frequently to travel to the wide branch network offices.
Interested candidates are requested to fill Employment Application Form and attach the relevant documents including 4X6 photos (01 sheet), family book, birth certificate, National ID card and other diplomas (photocopies only) to the Head Office in Phnom Penh, located at № 212, St. 271, Toul Tumpung 2, Chamkarmorn, Phnom Penh or by E-mail: recruitment@kbprasacbank.com.kh or Scan QR code to Apply.
Note: For more information, please contact via phone: 023 962 062 / 081 233 697. Only shortlisted candidates will be contacted via phone for writing test or interview.