Senior Retail Loan Support Officer

Job Location:

  • Head Office, Phnom Penh

Main Duties and Responsibilities:

  • Run & generate performance in Head Office for initial stage.
  • Support the promotion of retail loan products, including Smart/Payroll Loan, Dream Car Loan, Mortgage, and other products.
  • Assist branches and business partners in generating retail loan opportunities.
  • Provide basic information on retail loan products
  • Maintain regular communication with assigned business partners.
  • Follow up on loan referrals from car dealers, housing developers, private companies, and other partners.
  • Support branch staff in promoting retail lending products.
  • Collect and update daily/monthly retail lending sales data.
  • Receive and follow up on customer complaints related to retail lending.
  • Maintain records of business partners, customer referrals, sales activities, and loan leads.
  • Support promotional events, business presentations, and retail lending campaigns.
  • Perform other duties assigned by Manager.

Key Selection Criteria and Qualification:​

  • Bachelor’s degree in Banking & Finance, Business Administration, Marketing, Economics, or related fields.
  • At least 3–5 years of banking experience, preferably in retail lending, sales, relationship management, or business development.
  • Good knowledge of retail loan products and sales processes and client handling.
  • Experience in dealing with business partners or corporate customers is preferred.
  • Good sales, negotiation, presentation, and relationship-management skills.
  • Strong ability to analyze sales performance and prepare reports.
  • Good communication and interpersonal skills.
  • Good at English speaking, writing and listening.
  • Computer literacy, including Word, Excel, Power Point, Internet, Khmer typing and English.
  • Good personal characteristics, including soft, friendly and good communication skills and ability to work in a team spirit.
  • High personal integrity, morality and able to work under pressure.
  • Willingness to frequently travel to the wide branch network offices.

Interested candidates are requested to fill Employment Application Form and attach the relevant documents including 4X6 photos (01 sheet), family book, birth certificate, National ID card and other diplomas (photocopies only) to the Head Office in Phnom Penh, located at № 212, St. 271, Toul Tumpung 2, Chamkarmorn, Phnom Penh or by E-mail: recruitment@kbprasacbank.com.kh to Apply.

Note: For more information, please contact via phone: 023 962 062 / 081 233 697. Only shortlisted candidates will be contacted via phone for writing test or interview.