Phnom Penh – KB PRASAC Bank proudly participated as a diamond sponsor of the Cambodia Banking Conference 2025, organized by the Association of Banks in Cambodia (ABC), under the theme “Unlocking Inclusive Growth: Digital Innovation and Sustainability” on 19 – 20 August 2025 at Sokha Phnom Penh Hotel.
The two-days conference brought together leaders of the banking industry, regulators, ASEAN Bankers Association, and local and international experts to exchange ideas and explore the better solutions for driving sustainable growth and financial inclusion in Cambodia’s evolving digital economy.
In line with its mission to foster inclusive finance, KB PRASAC Bank management joined the event to grasp the new knowledge and direction for the integration of KB PRASAC Bank’s day-to-day operations and policies. Adding to the participation, a management of the bank also took a role as the panelist for the discussion on “Women and Inclusive Finance in Cambodia.”
KB PRASAC Bank has served around 80% of total borrowers as women with the flexibility and tailor-made of banking products and services. Most of women borrowers are from the rural area of Cambodia. KB PRASAC targets its women customers because we want to promote of gender equality; women are the best financial managers in the family, and women are the driver of doing businesses of the households. KB PRASAC has provided the accessibility to women clients by having the branch offices next to their homes too.
KB PRASAC Bank has designed and developed a wide range of loans, savings products, day-to-day bill payments, scan KHQR and pay via mobile app, and other international and digital banking services for providing the quick and affordable financing for both businesses and personal support to build the harmonized household livelihoods and growth of SMEs across different sectors.
The management of KB PRASAC Bank mentioned that bank has been in good performances in terms of loan portfolio, asset quality, deposit balance and digital payment transactions for the first 6 months of 2025 thanks to the strength and resilience in terms of prudential regulations, risk management and customer-focused strategies of the banking system of Cambodia.
The sustainable growth of KB PRASAC comes from consumers’ trust and protection where is the heart of everything we do so far. Consumer protection is not just compliance requirement, but a journey of KB PRASAC Bank to build deeply a customer-first culture by strengthening data privacy and cybersecurity, provide financial literacy programs, pursue the development of the inclusive financial products and services, women empowerment, and improving a consumer protection desk to handle transparently and treat to all customers fairly.
KB PRASAC Bank continues its commitment to the highest standards of consumer protection, ensuring that all customers are treated fairly, transparently, and responsibly. The Bank has put in place a robust Client Protection Policy and Procedure and endorses national and international standards such as the Code of Conduct of Banking and Financial Institutions of Cambodia and the Client Protection Pathway. Staff are trained and enforced to apply these principles consistently, while internal controls, regular internal and external assessments ensure transparency and accountability in day-to-day operations. This strong framework, together with a solid client retention rate, 91%, reflects the Bank’s dedication to building lasting trust and confidence among its customers.
