KB PRASAC Bank welcomes your inquiries, feedback, or complaints regarding our products, services, or any other matters. Your complaint and feedback are our key concerns; and it is the valuable inputs to improve our products and services for catering to your demand and making your life easier.
You may contact us through the following channels:
- Call our Customer Support Officers (6:00 AM to 11:00 PM)
- Hotline Number: (855) 23 999 911 / (855) 86 999 911 / (855) 969 999 911
- Meeting with our people at the nearest branch office (click here)
- Contact us via our official Social Media channels
- Facebook Messenger (click here)
- Chat via Telegram (click here)
- Please also Email us at info@kbprasacbank.com.kh
- You can drop your complaint, feedback and others via below form of this web page.
Please note that your Inquiry, feedback, or complaint is kept in confidentiality. We try our best to address your concerns within 2 business days. Thank you very much for your support and always choose KB PRASAC Bank as your lifetime financial partner.
In case your complaint is not resolved, you contact the Association of Banks in Cambodia (ABC) via (855) 015 365 222.