ESG Management

KB PRASAC has strong shareholder from Korea: KB Kookmin Bank.   KB PRASAC Bank Plc. has a commercial bank license from the National Bank of Cambodia (NBC), a certificate of incorporation from the Ministry of Commerce (MoC), and others.   KB PRASAC is a private company.   KB PRASAC’s staff are not allowed to use KB PRASAC’s logo or any parts of its operation in joining political activity.   KB PRASAC follows lending guideline and client protection principles.   KB PRASAC implements all its policies and has zero-tolerance towards predatory lending practices.   KB PRASAC doesn’t take the original identity card, residential book, and family book as the pledged collateral.   KB PRASAC is a pure private company and all KB PRASAC’s borrowers have obligation to repay their loan according to loan agreement and schedule.   All customers have full rights to make any complaints or feedback to KB PRASAC Bank via 023 999 911 or 086 999 911 or 0969 999 911 and other official channels of the bank.   

ESG POLICY

KB PRASAC adopts comprehensive environmental and social performance requirements for critical areas of environmental and social sustainability that all business activities are required to meet to minimize the negative environmental and social impacts. KB PRASAC uses its best efforts to ensure that the business, clients, and partners follow and comply with the standards​ of environmental and social performance requirements of the bank. The critical areas of environmental and social performance requirements are as follow:

  • Labor and Working Conditions
  • Health, Safety, and Security
  • Resource Efficiency and Pollution Prevention and Control
  • Natural Resources and Biodiversity Conservation
  • Land Acquisition, Restrictions on Land Use, Displacement and Involuntary Resettlement
  • Indigenous Peoples
  • Cultural Heritage

ESG PERFORMANCE

INDICATORS20202021202220232024
Governance     
Number of Board Members96777
Number of Independent Directors33333
Audit Committee (% of Independent Director)40%75%75%75%75%
Risk Committee (% of Independent Director)33%75%75%75%75%
Remuneration and Nomination Committee (% of Independent)20%75%75%75%75%
Number of Executive Management7581010
Environmental, Social and Governance PolicyEnvironmental, Social and Governance Policy is in place
Human Resources Management
Total Staff9,0429,3309,57310,22410,269
Number of Women Staff1,8421,9482,0372,3252,439
Number of Management308322312338351
Number of Management as Women2226243228
Number of Credit Officers5,3335,5065,5945,7465,549
Number of Staff Trained9,9926,24218,46333,48040,629
BenefitsMedical Program, Health and Accident Insurance, Maternity Benefit, NSSF, etc.
Number of Staff Employed for ≥1 Year8,0048,2698,6439,1799,568
Number of Staff Exits1,444875806789762
Financial Inclusion
Total Loan Portfolio (USD)3,028,193,4273,748,358,4254,350,085,1635,066,477,3445,176,566,268
Group Loan Portfolio (USD)377,042178,644101,89144,2920
Non-Income Generation Loan Portfolio (USD)1,076,311,5741,312,960,6141,604,608,1422,004,981,2832,250,598,170
Educational Loan Portfolio (USD)581,335472,5551,028,1701,734,0001,371,399
Home Improvement Portfolio (USD)346,941,003453,670,525580,109,380719,774,489862,516,258
MSME Loan Portfolio (USD)3,027,671,8503,747,777,9894,343,929,3014,696,798,2584,307,888,630
Deposit Balance (USD)2,111,913,7602,615,212,4332,777,244,9803,110,201,2293,530,116,790
Total Number of Depositors627,188660,976713,811838,970978,568
Total Number of Borrowers442,833465,149502,094548,810575,951
Number of Borrowers as Women348,435362,630389,769422,527441,746
Number of Borrowers in Rural Areas397,547419,339455,099496,978521,297
Number of Individual Borrowers441,836464,681501,846548,701575,951
Number of Borrowers as MSME442,714465,111501,993544,070448,091
Number of New Borrowers92,46080,58994,25264,41483,035
Number of Branch Offices182182182192188
Number of Branch Offices in Rural Areas134134132135135
Number of ATMs and CDMs141141163239288
Number of KB PRASAC Mobile Users31,13956,723168,791459,388562,439
Social Responsibility to Clients
Customer CentricComply with Cambodia’s BFI Code of Conduct, Universal Standards for Social and Environmental Performance Management, and Client Protection Standards
Expense for Calamity Program (USD)6,3495,4575,5745,6963,749
Total Number of Complaints Received4614796126942,171
Percentage of Client Complaints Resolved93%98%99%100%100%
Client Retention Rate86.91%87.79%89.76%96.88%91.15%
Social Responsibility to Communities
Library Project (Building)4142444546
Number of Library Users as Students141,005141,265170,787171,102171,385
Total Expense for Social Activities (USD)707,271213,285319,110786,369140,104
Environmental Responsibility
Fuel Consumption (USD/FTE)422412457483495
Electricity Consumption (USD/FTE)137122126138171
Amount of Green Loans Disbursement (USD)Not Measured51,809,8601,224,94442,077,13451,961,558
Number of Green Loans DisbursementNot Measured4,9443252,1922,413
Loan Outstanding in Exclusion Area0.0%0.0%0.0%0.0%0.0%
Loan Outstanding in ADB Financing Exclusionn/an/an/a0.0%0.0%
Loan Outstanding in Standard E&S Risk Categorization69.1%77.1%59.1%28.6%36.2%
Loan Outstanding in Low E&S Risk Categorization27.6%20.9%38.8%70.1%63.3%
Loan Outstanding in Moderate E&S Risk Categorization3.2%2.0%2.1%1.3%0.5%
Loan Outstanding in High E&S Risk Categorization0.0%0.0%0.0%0.0%0.0%

BUSINESS EXCLUSION LIST

  • Production or activities involving harmful or exploitative forms of forced labor/child labor
  • Production or trade in any product or activity deemed illegal under host country laws or regulations or international conventions and agreements
  • Production or trade in weapons and munitions
  • Production or trade in alcoholic beverages (excluding beer and wine)
  • Production or trade in tobacco
  • Trans boundary trade in waste or waste products
  • Gambling, casinos and equivalent enterprises
  • Trade in wildlife or wildlife products regulated under CITES (Convention on International Trade in Endangered Species of Wild Fauna and Flora)
  • Production or trade in radioactive materials
  • Production or trade in or use of unbounded asbestos fibers
  • Purchase of logging equipment for use in primary tropical moist forest
  • Commercial logging operations for use in primary tropical moist forest
  • Production or trade in wood or other forestry products from unmanaged forests
  • Production or trade in products containing PCBs
  • Production or trade in pharmaceuticals subject to international phase outs or bans
  • Production or trade in pesticides/herbicides subject to international phase outs or bans
  • Production or trade in ozone depleting substances subject to international phase out
  • Production, trade, storage, or transport of significant volumes of hazardous chemicals, polychlorinated biphenyls, or commercial scale usage of hazardous chemicals
  • Drift net fishing in the marine environment using nets in excess of 2.5 Km in length
  • Production or activities that impinge on the lands owned or land acquisition or other property or claimed under adjudication, by indigenous peoples, without full documented consent of such peoples
  • Businesses involved in the production, processing or distribution of illegal drugs
  • Pornography or the provision of products or services of a substantially similar nature
  • New coal mining projects or expansion of existing coal mining business
  • Building of new coal power plants or expansion of existing coal power plants

ENVIRONMENTAL CHECKLIST

No.Screening Questions(If answer to any of the questions is Yes, exclude from ADB financing)Yes No If Yes, please brief proactive
prevention or solution of borrower/KB PRASAC recommendations
1Business/activity area adjacent to or within any of the following environmentally sensitive areas:Cultural heritage siteLegally protected area (core zone or buffer zone) WetlandMangrove   EstuarineSpecial area for protecting biodiversity
2Businesses located in an existing compound which has been previously classified as contaminated land and has not conducted any remediation actions 
3Businesses located in an existing compound but is known to be susceptible to climate-risks such as floodplain
4Business/activity that can result in a change of land use
5Business/activity that could result in conversion or degradation of modified habitat
6Business/activity requiring removal of vegetation including grasses, shrubs or trees
7Business/activity involving works adjacent to, within, or over a surface water body
8Business/activity that could result to reduction of community water resource (e.g., water competition between irrigation and communities existing requirements)
9Business/activity related to mining and gas industries
10Business which involves large construction activities (e.g., those that require more than six months of continuous daytime work except residential structures)
11Business/activity producing more than minimal pollution or health and safety risks:
– Equipment producing air emissions (i.e., requiring continuous emissions monitoring systems or other similar monitoring systems)
– Equipment producing wastewater discharge (i.e., requiring discharge permits)
– Equipment requiring hazardous substances/chemical inputs
12Business/activity requiring the installation of a thermal power generator

INDIGENOUS PEOPLES AND INVOLUNTARY RESETTLEMENT CHECKLIST

No.List of Screening Questionnaires(If answer to any of the questions with * is Yes, exclude from ADB financing)YesNoN.AIf Yes, please brief proactive prevention or solution of borrower/KB PRASAC recommendations
I.Indigenous Peoples (1)
1Are there indigenous people present in or use the business area?
2Will the borrower’s business benefit indigenous peoples? (eg: job creation, infrastructure development, skill training…) 
3Will the borrower’s business negatively affect the livelihood system of indigenous peoples? (eg: traditional agriculture farming, animal husbandry, fishing, hunting…) *
4Will the borrower’s business indirectly or directly affect the belief, cultural and traditional practices of indigenous peoples? *
5Will the borrower’s business cause physical displacement from traditional residential or occupied land (collective land, residential land, shifting cultivated land, sacred ancestral land, cemetery land, traditional consuming forest land…) of indigenous peoples? *
6Will the borrower’s business include commercial development of natural resources (minerals, forests, water…) within residential, occupied, or customary lands of indigenous peoples? *
7Will the borrower’s business include commercial development of cultural resources (handicraft, architecture, art…) and knowledge of indigenous peoples that will affect cultural integrity, identity and community of indigenous peoples? *
II.Involuntary Resettlement (2)
1Will there be land acquisition using eminent domain law? *
2Will there be permanent or temporary loss of shelter and residential land due to land acquisition? *
3Will there be permanent or temporary loss of agricultural and other productive assets due to land acquisition? *
4Will there be losses of crops, trees, and fixed assets due to land acquisition? *
5Will there be permanent or temporary loss of businesses or enterprises due to land acquisition? *
6Will there be permanent or temporary loss of income sources and means of livelihoods due to land acquisition? *
7If land or private property is purchased through negotiated settlement or willing buyer-willing seller, will it result in the permanent or temporary removal or displacement of renters, or leaseholders? *
8If land or private property is purchased through negotiated settlement or willing buyer-willing seller, will it result in the permanent or temporary removal or displacement of informal land-users (people without legal rights on the land) or squatters? *
9Will there be permanent or temporary restrictions in land use or access to legally designated parks or protected areas and cause people or any community to lose access to natural resources, communal land, and communal facilities and services? *
10Will there be utilization of government land or any public land or property, which will require the permanent or temporary removal of informal occupants or users (residential or economic)? *
11Any estimate of the likely number of persons that will be displaced by the business?