Research, analyze, design and evaluate materials, assemblies, processes, and equipment.
Understanding any regulations such as national banks and other sectors
Analyze the demand/business trend of digital banking products and services to meet the needs of the organization’s target market
Compile the product roadmap and define necessary features to propose a new development/renovation of digital products and services
Stay informed on what is happening in the research and development field at large in order to make sure the company is up-to-date and current with the most advanced R&D developments
Create a digital banking product and service planning
Document all phases of research and development.
Perform other tasks assigned by supervisor.
Key Selection Criteria and Qualification:
Educational background in IT/MIS at BSc degree or related fields.
Three years of working experience within the industry relevance or general research & development and planning experience.
A strong sense of creativity in the process of thinking of new product ideas, researching, planning, and solving problems creatively.
Ability to pay attention to details.
Ability to multitask efficiently and good at managing time.
Good business sense.
Fluency in spoken and written English
Good integrity, positive attitude, helpful, high commitment, competence and motivation.
Interested candidates are requested to fill Employment Application Form and attach the relevant documents including 4X6 photos (01 sheet), family book, birth certificate, National ID card and other diplomas (photocopies only) to the Head Office in Phnom Penh, located at № 212, St. 271, Toul Tumpung 2, Chamkarmorn, Phnom Penh or by E-mail: recruitment@kbprasacbank.com.kh or Scan QR code to Apply.
Note: For more information, please contact via phone: 023 962 062 / 081 233 697. Only shortlisted candidates will be contacted via phone for writing test or interview.
Endeavor SME loan sales strategy to achieve the annual lending plan.
Daily promotion and explore targeted business partners of SME & Corporate loan products to the market.
Implement the sales strategy to grow SME portfolio.
Consistency strengthening of SME Credit assessment to compliance with policy.
Review the loan performance by daily for improvement.
Monitor the credit review & extension for timely and accurately assessed & submitted.
Review the loan approval process and speed up.
Work closely with all stakeholders to collect NPL and LWO.
Perform other tasks as required by management.
Key Selection Criteria and Qualification:
Bachelors/Master’s degree in Marketing, Finance, Economics, or another related field.
3 years working experience of lending with a focus on SME loan.
1 year working experience in banking or financial service industry.
Experience with building strong relationships with SME clients and the SME market.
Good track record performance history (is plus).
Good at English speaking, writing and listening
Computer literacy, including Word, Excel, Power Point, Internet, Khmer typing and English.
High level of professionalism and discretion, responsibility, accountability, and commitment.
Strong analytical, problem-solving, and negotiation skills.
Good personal characteristic, good communication skills and ability to work in a team spirit.
High personal integrity, morality and able to work under pressure.
Willingness frequently to travel to the wide branch network offices.
Interested candidates are requested to fill Employment Application Form and attach the relevant documents including 4X6 photos (01 sheet), family book, birth certificate, National ID card and other diplomas (photocopies only) to the Head Office in Phnom Penh, located at № 212, St. 271, Toul Tumpung 2, Chamkarmorn, Phnom Penh or by E-mail: recruitment@kbprasacbank.com.kh or Scan QR code to Apply.
Note: For more information, please contact via phone: 023 962 062 / 010 739 690. Only shortlisted candidates will be contacted via phone for writing test or interview.
Endeavor SME loan sales strategy to achieve the annual lending plan.
Daily promotion and explore targeted business partners of SME & Corporate loan products to the market.
Implement the sales strategy to grow SME portfolio.
Consistency strengthening of SME Credit assessment to compliance with policy.
Review the loan performance by daily for improvement.
Monitor the credit review & extension for timely and accurately assessed & submitted.
Review the loan approval process and speed up.
Work closely with all stakeholders to collect NPL and LWO.
Perform other tasks as required by management.
Key Selection Criteria and Qualification:
Bachelors/Master’s degree in Marketing, Finance, Economics, or another related field.
1-2 years working experience of lending with a focus on SME loan.
Experience with building strong relationships with SME clients and the SME market.
Good track record performance history.
Good at English speaking, writing and listening
Computer literacy, including Word, Excel, Power Point, Internet, Khmer typing and English.
High level of professionalism and discretion, responsibility, accountability, and commitment.
Strong analytical, problem-solving, and negotiation skills.
Good personal characteristic, including soft, friendly and good communication skills and ability to work in a team spirit.
Be able to work independently and collaboratively in a fast-paced environment.
High personal integrity, morality and able to work under pressure.
Willingness frequently to travel to the wide branch network offices.
Interested candidates are requested to fill Employment Application Form and attach the relevant documents including 4X6 photos (01 sheet), family book, birth certificate, National ID card and other diplomas (photocopies only) to the Head Office in Phnom Penh, located at № 212, St. 271, Toul Tumpung 2, Chamkarmorn, Phnom Penh or by E-mail: recruitment@kbprasacbank.com.kh or Scan QR code to Apply.
Note: For more information, please contact via phone: 023 962 062 / 010 739 690. Only shortlisted candidates will be contacted via phone for writing test or interview.
Research, analyze, design and evaluate materials, assemblies, processes, and equipment.
Understanding any regulations such as national bank and other sector.
Analyses the demand/business trend of digital banking product and services to meet the needs of the organization’s target market.
Compile the product roadmap and define necessary features to propose a to new. development/renovation of digital product and service.
Stay informed on what is happening in the research and development field at large in order to make sure their company is up-to-date and current with the most advanced R&D developments.
Create a digital banking product and service planning.
Document all phases of research and development.
Perform other duties as assigned by the management.
Key Selection Criteria and Qualification:
Fresh graduate in relevance to marketing, digital business or general research & development and planning experience.
A good sense of creativity in the process of thinking of new product ideas, researching, planning and solving problems creatively.
Ability to pay attention to details.
Ability to multitask efficiently and good at managing time.
Good business sense.
Good in spoken and written English.
Ability to work independently in a team spirit and under pressure.
Interested candidates are requested to fill Employment Application Form and attach the relevant documents including 4X6 photos (01 sheet), family book, birth certificate, National ID card and other diplomas (photocopies only) to the Head Office in Phnom Penh, located at № 212, St. 271, Toul Tumpung 2, Chamkarmorn, Phnom Penh or by E-mail: recruitment@kbprasacbank.com.kh or Scan QR code to Apply.
Note: For more information, please contact via phone: 023 962 062 / 081 233 697. Only shortlisted candidates will be contacted via phone for writing test or interview.
Senior Digital Product & Service Planning Officer (Card Business)
Job Location:
Head Office, Phnom Penh
Main Duties and Responsibilities:
Research, analyze, design and evaluate materials, assemblies, processes, and equipment.
Understanding any regulations such as national bank and other sector.
Analyse the demand/business trend of Card product and services (VISA & MasterCard)
Compile the product roadmap and define necessary features to propose a to new development of digital product and service.
Stay informed on what is happening in the research and development field at large in order to make sure their company is up-to-date and current with the most advanced R&D developments.
Create a digital banking product and service planning.
Document all phases of research and development.
Perform other duties as assigned by the management.
Key Selection Criteria and Qualification:
Educational background in IT/MIS at BSc degree or related fields.
5-8 years of experiences as a Digital Product & Service Planning Officer.
A good sense of creativity in the process of thinking of new product ideas, researching, planning and solving problems creatively.
Ability to pay attention to details.
Ability to multitask efficiently and good at managing time.
Good business sense.
Good in spoken and written English.
Ability to work independently in a team spirit and under pressure.
Interested candidates are requested to fill Employment Application Form and attach the relevant documents including 4X6 photos (01 sheet), family book, birth certificate, National ID card and other diplomas (photocopies only) to the Head Office in Phnom Penh, located at № 212, St. 271, Toul Tumpung 2, Chamkarmorn, Phnom Penh or by E-mail: recruitment@kbprasacbank.com.kh or Scan QR code to Apply.
Note: For more information, please contact via phone: 023 962 062 / 081 233 697. Only shortlisted candidates will be contacted via phone for writing test or interview.
Ensure that all external and internal requirements are met before our product reaches our customers.
Manage & inspecting procedures and outputs and identifying mistakes or non-conformity issues.
Identifies and sets appropriate quality standards and parameters for products.
Conducts performance evaluations that are timely and constructive.
Coordinates product testing processes and participates in product testing.
Identifies and analyzes issues, bugs, defects, and other problems, particularly when problems occurred in multiple products; recommends and facilitates solutions to these issues.
Report all malfunctions to production executives to ensure immediate action.
Keep records of quality reports, statistical reviews and relevant documentations.
Perform other duties as assigned by the management.
Key Selection Criteria and Qualification:
Educational background in IT/MIS at BSc degree or related fields.
2-3 years of experiences as a quality assurance manager or relevant role.
Experience and understanding of methodologies of quality assurance and standards.
Excellent numerical skills and understanding of data analysis/statistical methods.
Good in documentation workflow and user guide of final product.
Good communication skills and corporate with other parties.
Good in spoken and written English.
Ability to work independently in a team spirit and under pressure.
Interested candidates are requested to fill Employment Application Form and attach the relevant documents including 4X6 photos (01 sheet), family book, birth certificate, National ID card and other diplomas (photocopies only) to the Head Office in Phnom Penh, located at № 212, St. 271, Toul Tumpung 2, Chamkarmorn, Phnom Penh or by E-mail: recruitment@kbprasacbank.com.kh or Scan QR code to Apply.
Note: For more information, please contact via phone: 023 962 062 / 081 233 697. Only shortlisted candidates will be contacted via phone for writing test or interview.
Implement and maintain CI/CD pipelines for Digital System.
Set up, configure, maintain, and monitor container orchestration tools to ensure high availability and disaster recovery.
Implement and maintain digital monitoring tools and internal tools.
Conduct systems tests for security, performance, and availability.
Support the digital development team to identify any potential issues, the performance of the application, and install new services.
Patching Vulnerability Assessment and Penetration Testing from IT Security.
Participate and assist the Manger of Unit on the architecture design and best practices/standards of DevOps implementation and enhancement.
Perform other duties as assigned by the management.
Key Selection Criteria and Qualification:
Educational background in IT/MIS at BSc degree or related fields.
2–3 years of experience as a DevOps engineer or in similar software engineering roles.
Experience with continuous integration and continuous deployment/delivery (CI/CD) pipelines (Jenkins, GitLab CI/CD, etc.)
Experience with containerization tools and container orchestration tools (Docker, Docker Swarm, Kubernetes, OpenShift, etc.)
Experience with observability and monitoring tools (Grafana, Prometheus, ELK Stack, etc.)
Experience with various scripting languages (bash script, ansible), server administration, networking, firewalls, web application configuration, and security best practices.
Knowledge in DevSecOps (SAST, SCA, and DAST).
Strong time management, team collaboration, and good communication skills.
Willingness and self-driven attitude for new technology trends, self-development
Ability to use and communicate in English.
Knowledge in automation testing is a plus.
Experience working in a bank/MFI is a plus.
Interested candidates are requested to fill Employment Application Form and attach the relevant documents including 4X6 photos (01 sheet), family book, birth certificate, National ID card and other diplomas (photocopies only) to the Head Office in Phnom Penh, located at № 212, St. 271, Toul Tumpung 2, Chamkarmorn, Phnom Penh or by E-mail: recruitment@kbprasacbank.com.kh or Scan QR code to Apply.
Note: For more information, please contact via phone: 023 962 062 / 081 233 697. Only shortlisted candidates will be contacted via phone for writing test or interview.
Responsible for the administration of the switching, card management system server software, card production system, internet banking, mobile banking and other related software and devices to make sure that system is running smoothly.
Implements configuration and parameter setting/fine-tuning to improve the overall switching system performance.
Implements interface to billing providers through possible interface channel.
Coordinates with other office/ATM terminals/POS, and other interfaces.
Response support to issue related to responsible system on helpdesk task.
Creating user manual/internal procedure/process of card center products, Internet banking and mobile banking system, ATM and POS.
Perform other tasks assigned by supervisor.
Key Selection Criteria and Qualification:
Educational background in IT/MIS at BSc degree or related fields.
Experience in ATM Switching system, Card Management System, Internet and Mobile Banking and card personalization software.
Good knowledge in Credit Card, Debit Card and Prepaid Card operation is an asset.
Knowledge of financial/accounting principles, banking operation, e-banking features and components.
Minimum two years working experience in ATM switching/card management system or related fields.
Understanding PCI complaint and payment industry regulation.
Fluency in spoken and written English.
Good integrity, positive attitude, helpful, high commitment, competence and motivation.
Willing to travel to provincial branches.
Interested candidates are requested to fill Employment Application Form and attach the relevant documents including 4X6 photos (01 sheet), family book, birth certificate, National ID card and other diplomas (photocopies only) to the Head Office in Phnom Penh, located at № 212, St. 271, Toul Tumpung 2, Chamkarmorn, Phnom Penh or by E-mail: recruitment@kbprasacbank.com.kh or Scan QR code to Apply.
Note: For more information, please contact via phone: 023 962 062 / 081 233 697. Only shortlisted candidates will be contacted via phone for writing test or interview.
Develop and manage APIs (both local and public) for seamless integration of digital banking services with internal systems and third-party parties.
Configure and manage API gateways (both local and public) to enable controlled and secure access to APIs.
Assess new technologies and define new infrastructure requirement
Maintain proper coding practices and documentation, even under deadlines.
Transform software designs and specifications into high functioning code in the appropriate language.
Perform system testing, implementation and modification.
Perform upgrades to make software and systems more secure, efficient and up to date.
Work closely with related team, including third-party vendors, partners, and clients, to ensure smooth API integration and compatibility.
Monitor the performance of APIs, troubleshoot issues, and support business operation.
Perform other duties as assigned by the management.
Key Selection Criteria and Qualification:
Educational background in IT/MIS at BSc degree or related fields.
2-3 years of experiences as digital system integration or WSO2 middleware or similar engineering role Ability to program in languages such as PL/SQL, Java, JavaScript, Python .etc.
Strong understanding of APIs, RESTful services, micro services, and web services.
Excellent knowledge with relational databases as Postgres, Mongo and Oracle.
Experience with CI/CD pipelines for API deployment and version control (Git).
Strong commitment to work and ability to work independently in a team spirit.
Strong technical, analytic, and problem-solving skills
Good in spoken and written English.
Ability to work independently in a team spirit and under pressure.
Interested candidates are requested to fill Employment Application Form and attach the relevant documents including 4X6 photos (01 sheet), family book, birth certificate, National ID card and other diplomas (photocopies only) to the Head Office in Phnom Penh, located at № 212, St. 271, Toul Tumpung 2, Chamkarmorn, Phnom Penh or by E-mail: recruitment@kbprasacbank.com.kh or Scan QR code to Apply.
Note: For more information, please contact via phone: 023 962 062 / 081 233 697. Only shortlisted candidates will be contacted via phone for writing test or interview.
Assist in support branches to increase the sales volume of fee-based services based on plan.
Support branches and related staff to reach target and prospect clients by increasing fee-based services
Support and strengthen the capacity of related staff to find new clients to use KB PRASAC’s products/services
Assist to maintain the coordination with the sales guidelines and standards across departments
Cooperate with related units and departments on support selling fee-based banking services
Spread out all sales procedures on fee-based services to branches and make sure to comply with the guidelines.
Update the ideas on finding a new sales strategy then discuss with Unit Manager to increase sales volume
Find new sales tactics to push sales to reach the target
Assist to support sales for all branches
Assist in offer thorough knowledge of the products and services to all related staffs
Perform other tasks as required by management.
Key Selection Criteria and Qualification:
Bachelor’s degree in Marketing, Finance, and Banking or other related fields.
Minimum 3 years of experience in retail banking or financial institution with at Least 3 years of experience in banking services
High personal integrity, morality, and prudence, and maintain confidentiality with sensitive customer and internal information
Ability to perform training for staff within the branch network system
Enthusiastic and committed approach with a track record of building strong, trusted base relationships with colleagues at all levels
Ability to develop adequate measures and action plans to comply with set targets
Good at English speaking, writing and listening
Computer literacy, including Word, Excel, Power Point, Internet, Khmer typing and English.
High level of professionalism and discretion, responsibility, accountability, and commitment.
Strong analytical, problem-solving, and negotiation skills.
Females are strongly encouraged to apply.
Interested candidates are requested to fill Employment Application Form and attach the relevant documents including 4X6 photos (01 sheet), family book, birth certificate, National ID card and other diplomas (photocopies only) to the Head Office in Phnom Penh, located at № 212, St. 271, Toul Tumpung 2, Chamkarmorn, Phnom Penh or by E-mail: recruitment@kbprasacbank.com.kh or Scan QR code to Apply.
Note: For more information, please contact via phone: 023 962 062 / 010 739 690. Only shortlisted candidates will be contacted via phone for writing test or interview.
Assist to support branches to grow deposit and other banking services based on the target plan.
Support all related staff to reach target and prospected clients on deposit and some banking services
Support branches and related staff in finding new clients to use KB PRASAC BANK’s
Assist to maintain the coordination with the sales guidelines and standards across departments
Cooperate with related units and departments on support selling deposits and other banking services
Spread out all sales procedures on fee-based services to branches and make sure they have to comply with the guidelines.
Assist in working for the sales generation so will have to generate sales ideas and content and meet those targets
Assist to support sales for all branches
Perform other tasks by manager.
Key Selection Criteria and Qualification:
Bachelor’s degree in Marketing, Finance, and Banking or other related fields.
Experience of at least 3 years in the banking sector.
Minimum 2 years of experience in banking operations, deposit operations, customer account service, retail, and corporate products and transaction operations.
Good at English speaking, writing, and listening
Computer literacy, including Word, Excel, PowerPoint, Internet, Khmer typing, and English.
High level of professionalism and discretion, responsibility, accountability, and commitment.
Strong analytical, problem-solving, and negotiation skills.
Good personal characteristics, including soft, friendly, and good communication skills, and the ability to work in a team spirit.
Be able to work independently and collaboratively in a fast-paced environment.
High personal integrity, morality, and able to work under pressure.
Willingness to travel frequently to the wide
Females are strongly encouraged to apply.
Interested candidates are requested to fill Employment Application Form and attach the relevant documents including 4X6 photos (01 sheet), family book, birth certificate, National ID card and other diplomas (photocopies only) to the Head Office in Phnom Penh, located at № 212, St. 271, Toul Tumpung 2, Chamkarmorn, Phnom Penh or by E-mail: recruitment@kbprasacbank.com.kh or Scan QR code to Apply.
Note: For more information, please contact via phone: 023 962 062 / 010 739 690. Only shortlisted candidates will be contacted via phone for writing test or interview.
Conduct review loan and reassessment on client status such as client’s business status, client’s deb, collateral value evolution and other variance that affect to loan quality based on plan and supervise.
Select loan review based on criteria and loan overdue occurred.
Onsite visit branch and client if necessary or required.
Verify the appropriate of loan provided such as loan condition, loan comply to policy, support document, etc.
Oversight the implementation of credit assessment at branch level for evaluate credit compliance.
Find out the root causes of risk exposed and analyze portfolio quality for the future impaction to management.
Recommendation on existing loan reviewed to maintain loan quality proactive for NPL.
Follow up the report responding by branch manager.
Perform other tasks as required by management.
Key Selection Criteria and Qualification:
Bachelors/ Master’s degree or equivalent in Finance, Economics or Another quantitative field.
Strong knowledge of the principles of lending.
Experience as Credit Review or any relevant to credit controlling.
Good technical knowledge of MS Office products (Excel, Word, others).
Broad knowledge of work methods and credit methodology of the institution.
Broad knowledge of policies, procedures and credit processes.
Knowledge of target segment, institution’s coverage area and work zones.
Strong knowledge in English.
Proactive, flexible and a good team player.
Ability on problem solving and good communication skills.
Good behavior, committed and disciplined.
Interested candidates are requested to fill Employment Application Form and attach the relevant documents including 4X6 photos (01 sheet), family book, birth certificate, National ID card and other diplomas (photocopies only) to the Head Office in Phnom Penh, located at № 212, St. 271, Toul Tumpung 2, Chamkarmorn, Phnom Penh or by E-mail: recruitment@kbprasacbank.com.kh or Scan QR code to Apply.
Note: For more information, please contact via phone: 023 962 062 / 010 739 690. Only shortlisted candidates will be contacted via phone for writing test or interview.
Design and install core network in data centers and country wide network infrastructure.
Design and install security firewall to ensure that IT environment is safe and secured.
Design and configuration network traffic load balancing to make active/active devices.
Setup and monitor VPN connection and cooperation service partners and ISP provider.
Setup/configuring network monitoring system to monitor network at all branches to production and backup site.
Study risk of system network and related to above responsibilities.
Research system technology market trend and make a correct proposal.
Documents, maintains, upgrades or replaces hardware and software systems.
Report all relevant responsibility to his/her manager.
Deal with all related IT issues at Branches.
Perform others tasks assigned by Manager.
Key Selection Criteria and Qualification:
Bachelor degrees in IT/MIS or related fields.
Experience in system banking or 24/7 and networking environment.
Advance in core network design for 24/7 data center and VPN peers, LAN and WAN connection in between Head office and branch offices towards partners country wide network.
Advance in security firewall design and installation for safe and secure IT environment.
Good at system network risk assessment and conduct failover/switchover testing.
Good knowledge in local/global network traffic load balancing.
Good knowledge in enterprise networking and troubleshooting management.
Interested candidates are requested to fill Employment Application Form and attach the relevant documents including 4X6 photos (01 sheet), family book, birth certificate, National ID card and other diplomas (photocopies only) to the Head Office in Phnom Penh, located at № 212, St. 271, Toul Tumpung 2, Chamkarmorn, Phnom Penh or by E-mail: recruitment@kbprasacbank.com.kh or Scan QR code to Apply.
Note: For more information, please contact via phone: 023 962 062 / 081 233 697. Only shortlisted candidates will be contacted via phone for writing test or interview.
Receive all issues by phone, e-mail, and related communication from the user.
Provide first line support for all related Digital Banking Department to user.
Record the information on all issues in to Helped Desk system.
Assign, communicate, and follow up on received issue to responsible staff.
Timely escalation of all unresolved issues to the relevant internal and external departments.
Response solution of issue to the user in a professional and timely manner.
Pro-active monitoring of devices to ensure it’s not impact business operation.
Provide support to IT and card operation service.
Great communicator, able to truly understand what the request or issue is and then seek the solution.
Perform other tasks assigned by the supervisor.
Key Selection Criteria and Qualification:
Bachelor’s degree in IT/MIS, Business Administration, or Accountancy.
A technical knowledge of IT comprehension is required.
Dealing with people and have worked in an IT Support role experience.
Able to work in a flexible time environment (night time and holiday).
Quick comprehension, hard work and responsibility.
Professional PC skills.
Measurement and control reliability.
Good spoken and written English.
Good integrity, positive attitude, helpful, high commitment, competence and motivation.
Interested candidates are requested to fill Employment Application Form and attach the relevant documents including 4X6 photos (01 sheet), family book, birth certificate, National ID card and other diplomas (photocopies only) to the Head Office in Phnom Penh, located at № 212, St. 271, Toul Tumpung 2, Chamkarmorn, Phnom Penh or by E-mail: recruitment@kbprasacbank.com.kh or Scan QR code to Apply.
Note: For more information, please contact via phone: 023 962 062 / 081 233 697. Only shortlisted candidates will be contacted via phone for writing test or interview.
Install and configure ATM machines and configure POS terminal upon request.
Schedule preventative maintenance all terminal of the bank.
Provide technical support, troubleshooting in solution of transactional errors.
Identify errors through the review of reports, ATM journals, log and recommend solutions accordingly.
Support testing machine functions, and to balances machine cash account.
Support to repairing/replace part of terminal if needs.
Perform other tasks assigned by supervisor.
Key Selection Criteria and Qualification:
Bachelor degree in IT/MIS.
Good knowledge of Financial/Accounting Principles, Banking Operation, ATM features/POS terminal and components.
Minimum 2 years working experience in ATM/POS or related fields.
Good command of spoken and written English.
Good integrity, positive attitude, helpful, high commitment, competence and motivation.
Willingness to learn new software systems.
Willing to travel to Branches or province.
Strong commitment to work under pressure and ability to work independently in a team spirit.
Interested candidates are requested to fill Employment Application Form and attach the relevant documents including 4X6 photos (01 sheet), family book, birth certificate, National ID card and other diplomas (photocopies only) to the Head Office in Phnom Penh, located at № 212, St. 271, Toul Tumpung 2, Chamkarmorn, Phnom Penh or by E-mail: recruitment@kbprasacbank.com.kh or Scan QR code to Apply.
Note: For more information, please contact via phone: 023 962 062 / 081 233 697. Only shortlisted candidates will be contacted via phone for writing test or interview.
Build and lead to growth KB PRASAC’s Card base through existing and new Card User, partnership, identifying the growth sectors and renewing the existing relationships.
Implement and follow the guidelines on how to keep Card User loyalty with KB PRASAC
Cooperate with related departments to support direct marketing activities of the branches
Analyze the needs of the Card Users needs
Develop business plan, promotional strategy and activities so as to attract and grow new client relationship
Monitor Card transactions/Card active-inactive and support strategies
Perform trainings and refreshment courses to commercial branch staff whenever it is necessary
Monitor the results of the sales activities of the branch staff on Card Service
Develop and communicate adequate on Card sales strategy for the client related staff
Produce guidelines on how to find new Card User to use KB PRASAC’s CASA, deposit and fee-based services
Giving the advice to improvement the selling strategy to achieve the sales target to all branch level
Ensure that selling guideline are implemented promptly by the related staff and branch level
Perform other tasks assigned by management.
Key Selection Criteria and Qualification:
Bachelor’s/Master’s degree in Banking, Finance, Business Administration, Information Technology, or a related field.
Minimum 5 years of experience in card operations, card support, or electronic payment systems, with at least 3-5 years in a supervisory/managerial role.
Strong understanding of card operations, including credit, debit, and prepaid card products.
Familiarity with fraud detection, risk management, and dispute resolution (chargeback/representment process).
Knowledge of payment systems, settlement processes, and transaction monitoring
High personal integrity, morality and prudence and maintain confidentiality with sensitive customer and internal information
Ability to perform training to staff within the branch network system
Enthusiastic and committed approach with a track record of building strong, trusted base relationship with colleagues at all levels
Good at English speaking, writing and listening
Computer literacy, including Word, Excel, Power Point, Internet, Khmer typing and English.
Willingness to frequently travel to the wide branch network offices.
Interested candidates are requested to fill Employment Application Form and attach the relevant documents including 4X6 photos (01 sheet), family book, birth certificate, National ID card and other diplomas (photocopies only) to the Head Office in Phnom Penh, located at № 212, St. 271, Toul Tumpung 2, Chamkarmorn, Phnom Penh or by E-mail: recruitment@kbprasacbank.com.kh or Scan QR code to Apply.
Note: For more information, please contact via phone: 023 962 062 / 081 233 697. Only shortlisted candidates will be contacted via phone for writing test or interview.
Answer customer inquiries via phone, email, social media, and other channels related to products and services, and general information.
Handle customer complaints and take lead in finding appropriate solutions.
Record customer information and feedback, and follow up to ensure timely resolution.
Promote existing and new products, services, and promotional campaigns.
Provide support for ATM, Mobile Banking, Bakong, and card- related services, including card blocking, PIN Reset, Blocking the KB PRASAC Mobile App, device Unblocking, amount blocking, and other related services.
Prepare daily customer complaint and call reports to line managers.
Communicate with branches regarding customer loan inquiries and other matters.
Ensure excellent call center service delivery with high customer satisfaction.
Ensure that complaints via phone, email, and other channels are resolved professionally.
Key Selection Criteria and Qualification:
Bachelor’s degree in Business Administration, Finance and Banking, Communications, Marketing, Operations Management, or related field
At least 1 years of experience in a call center, contact center, multi-channel (phone, email, chat, social media) Knowledge of call-handling procedures and customer service protocols
Strong interpersonal skill with pleasant and patient when dealing with customers.
Good at English (speaking, writing, and listening)
Computer literacy, including Word, Excel, PowerPoint, Internet usage, Khmer typing and English typing.
High level of professionalism, discretion, responsibility, accountability, and commitment.
Strong analytical, problem-solving, and negotiation skills.
Friendly personality with good communication skills, and ability to work in a team.
Ability to work independently and collaboratively in a fast-paced environment.
High personal integrity, strong moral values, and ability to work under pressure
Interested candidates are requested to fill Employment Application Form and attach the relevant documents including 4X6 photos (01 sheet), family book, birth certificate, National ID card and other diplomas (photocopies only) to the Head Office in Phnom Penh, located at № 212, St. 271, Toul Tumpung 2, Chamkarmorn, Phnom Penh or by E-mail: recruitment@kbprasacbank.com.kh or Scan QR code to Apply.
Note: For more information, please contact via phone: 023 962 062 / 081 233 697. Only shortlisted candidates will be contacted via phone for writing test or interview.
Lead and manage security monitoring and detection operations.
Oversee threat hunting activities to proactively identify advanced threats.
Manage digital forensics and cyber incident investigations.
Ensure implementation of security protection mechanisms across network, server, and endpoint systems.
Oversee password management and security control mechanisms.
Develop and monitor security operation metrics and reporting.
Ensure security governance, policies, and procedures are implemented and maintained.
Ensure the effectiveness of security protection mechanisms across network, server, and endpoint environments.
Ensure implementation of strong password management and authentication controls.
Coordinate with IT Infrastructure and other departments during security incidents.
Supervise and mentor security operations staff.
Perform other tasks as required by management.
Key Selection Criteria and Qualification:
Bachelor’s or master’s degree in Cybersecurity, Information Technology, Computer Science, or related field.
Minimum 7–10 years’ experience in cybersecurity or IT security operations.
2 years of working experience in banking or financial service industries.
Relevant certifications (CISSP, EEH, CISM, or GIAC) preferred.
Expertise in SIEM, threat intelligence, incident response, and cybersecurity tools.
Knowledge of compliance frameworks (ISO 27001, NIST, GDPR, PCI-DSS).
Project management and process improvement skills.
Good at English speaking, writing and listening
Computer literacy, including Word, Excel, Power Point, Internet, Khmer typing and English.
High level of professionalism and discretion, responsibility, accountability, and commitment.
Strong analytical, problem-solving, and negotiation skills.
Good personal characteristic, including soft, friendly and good communication skills and ability to work in a team spirit.
High personal integrity, morality and able to work under pressure.
Willingness frequently to travel to the wide branch network offices.
Interested candidates are requested to fill Employment Application Form and attach the relevant documents including 4X6 photos (01 sheet), family book, birth certificate, National ID card and other diplomas (photocopies only) to the Head Office in Phnom Penh, located at № 212, St. 271, Toul Tumpung 2, Chamkarmorn, Phnom Penh or by E-mail: recruitment@kbprasacbank.com.kh or Scan QR code to Apply.
Note: For more information, please contact via phone: 023 962 062 / 081 233 697. Only shortlisted candidates will be contacted via phone for writing test or interview.
Work closely with the related product owner to understand overall idea.
Create a user persona, workflow and user experience according to product requirement.
Sketch up app/web wireframe.
Using design tools that can adopt best practices for design in banking apps to ensure the product is intuitive, user-friendly, and attractive.
Prepare app prototypes.
Publishing the UI/UX design in HTML source code.
Document the design and work with related product owner.
Perform other duties as assigned by the management.
Key Selection Criteria and Qualification:
2-3 years of experiences as UX/UI designer or creative graphics designer.
Experience and knowledge in Adobe XD, Figma and other related UI & UX design software.
Having a achievement of UX/UI design portfolio
Excellent interpersonal and communication skills.
Ability to discuss and explain design options.
Demonstrated excellence in communication and engagement.
Good communication and capable of working indecently in complex and challenge environments.
Good in spoken and written English.
Ability to work independently in a team spirit and under pressure.
Interested candidates are requested to fill Employment Application Form and attach the relevant documents including 4X6 photos (01 sheet), family book, birth certificate, National ID card and other diplomas (photocopies only) to the Head Office in Phnom Penh, located at № 212, St. 271, Toul Tumpung 2, Chamkarmorn, Phnom Penh or by E-mail: recruitment@kbprasacbank.com.kh or Scan QR code to Apply.
Note: For more information, please contact via phone: 023 962 062 / 081 233 697. Only shortlisted candidates will be contacted via phone for writing test or interview.
