Senior Card Support Officer

Job Location:

  • Head Office, Phnom Penh

Main Duties and Responsibilities:

  • Support, prepare and organize process of supporting branch to acquire Card User in order to grow CASA and deposit with low cost, other banking products and services to meet target plan.
  • Support on delivering banking products and services to Card User.
  • Participate in every disseminate activities directly at Branch Office level.
  • Support mainstream information to the public to build confident on the reputation of the Bank.
  • Assist in organizing documents or forms for client who intend using banking services.
  • Support KB PRASAC’s products and services, and other banking services to the publics based on KB PRASAC standard.
  • Assist any activities to be held in the public.
  • Carry out standard of customer service and selling skill at Branch Office.
  • Support and help addressing any complaints or dissatisfaction or suggestions of client.
  • Carry out other tasks that it may require by manager.

Key Selection Criteria and Qualification:​

  • Bachelor Degree in Marketing, Finance and Banking sector or related field.
  • Very good knowledge and job experience of banking services for at least 3 years.
  • The priority shall be given to those who have relevant experience.
  • Good at English speaking, writing and listening.
  • Good personal characteristic, including soft, friendly and good communication.
  • Computer literacy, including Word, Excel, Power Point, Internet, Khmer typing and English.
  • Can work in a pressure manner.
  • History of strong achievement of sales performance.
  • Willingness frequently to travel to the wide branch network offices.
  • Very good communication skills and ability to work in a team spirit.
  • High personal integrity, morality and prudence and maintain confidentiality with sensitive customer and internal information.

Interested candidates are requested to fill Employment Application Form and attach the relevant documents including 4X6 photos (01 sheet), family book, birth certificate, National ID card and other diplomas (photocopies only) to the Head Office in Phnom Penh, located at № 212, St. 271, Toul Tumpung 2, Chamkarmorn, Phnom Penh or by E-mail: recruitment@kbprasacbank.com.kh or Scan QR code to Apply.

Note: For more information, please contact via phone: 023 962 062 / 010 739 690. Only shortlisted candidates will be contacted via phone for writing test or interview.