Manager of Retail Loan Support Unit

Job Location:

  • Head Office, Phnom Penh

Main Duties and Responsibilities:

  • Drive retail lending business (Smart/Payroll Loan, Dream Car Loan & Mortgage).
  • Daily leading & monitoring sales activities to promote retail lending products to the market.
  • Maintain good existing portfolio of retail lending as well as improve the performance.
  • Diversify more business partners such as Car Dealers, Housing Developer & Private Company.
  • Closely monitor the performances of retail lending by branch.
  • Grow loan portfolio focus on retail loan by making good relationships with Retail Business.
  • Maintain & keep client relationships with important current clients for cross-selling.
  • Identify potential clients for consistent and regular visits to maintain good relationships as well as follow up for close deal purposes.
  • Ensure retail loan processing complies with bank policies, procedures, NBC regulations, and internal controls.
  • Check complaints from clients related to loan service and explore better solutions.
  • Coaching & training about retail lending to Branch
  • Other tasks assigned by management.

Key Selection Criteria and Qualification:​

  • Bachelor’s degree in Banking & Finance, Business Administration, Accounting, Economics, or related fields; Master’s degree is an advantage.
  • At least 5–7 years of relevant banking experience, preferably in retail lending, credit operations, or loan administration.
  • At least 2–3 years in a supervisory/managerial position.
  • Experience with building strong relationships with retail clients.
  • Excellent working knowledge of the retail market and client handling.
  • Strong knowledge of retail lending processes, credit policies, loan documentation, and banking operations.
  • Good understanding of credit risk, operational risk, and regulatory requirements.
  • Strong leadership, problem-solving, analytical, and decision-making skills.
  • Good communication and coordination skills.

Interested candidates are requested to fill Employment Application Form and attach the relevant documents including 4X6 photos (01 sheet), family book, birth certificate, National ID card and other diplomas (photocopies only) to the Head Office in Phnom Penh, located at № 212, St. 271, Toul Tumpung 2, Chamkarmorn, Phnom Penh or by E-mail: recruitment@kbprasacbank.com.kh to Apply.

Note: For more information, please contact via phone: 023 962 062 / 081 233 697. Only shortlisted candidates will be contacted via phone for writing test or interview.