Senior Core Banking Support Officer

Job Location:

  • Head Office, Phnom Penh

Main Duties and Responsibilities:

  • Support MCBU in managing and establishing activity plan for subordinate staff, and follow-up.
  • Ensure FLEXCUBE system is available and can response to business requirements.
  • Regularly providing core banking system parameterization.
  • Identifying, analyzing and reporting occurred and potential user/system problems.
  • Support system upgrades, EOD, new features and/or product testing, and apply fixes/patches.
  • Coordinate with software vendor to resolve problems with users and product features.
  • Create new branches, products, features, parameter changes, module upon request.
  • Provide system training and support to Head Office/Branches.
  • Participate in project implementation assigned by Manager.
  • Participate in developing manual/procedure guideline of Core Banking Support Unit
  • Assist MCBSU to strengthen system internal control, checklist, regulator.
  • Perform other tasks as required by manager.

Key Selection Criteria and Qualification:​

  • Bachelor degree in IT/MIS.
  • At least three years’ experience of management IT/MIS.
  • Good understanding of financial accounting principles and procedures, good understanding of micro-finance operations.
  • Excellent understanding and practice of Core Banking System (FLEXCUBE is a plus).
  • Excellent computer skills (including Ms. Access, Ms. VB, SQL Server, PL/SQL, Oracle, Linux) and willingness to learn new software systems.
  • Willingness to become a qualified trainer in FLEXCUBE application.
  • Fluency in spoken and written English.
  • Flexible, dynamic and energetic.
  • Ability to work independently in a team spirit.

Interested candidates are requested to fill Employment Application Form and attach the relevant documents including 4X6 photos (01 sheet), family book, birth certificate, National ID card and other diplomas (photocopies only) to the Head Office in Phnom Penh, located at № 212, St. 271, Toul Tumpung 2, Chamkarmorn, Phnom Penh or by E-mail: or Scan QR code to Apply.

Note: For more information, please contact via phone: 023 962 062 / 010 739 690. Only shortlisted candidates will be contacted via phone for writing test or interview.